The following guide is to help ensure the artwork you upload doesn't cause a
delay in processing your order. If you have any queries, please don't hesitate
to call us, email us, or even use our online chat if available!
Our FAQ page includes some helpful info on common questions.
File Size and Format
To ensure best results, please send files in PDF format.
FAQ page for help in reducing image file
Unnecessarily large files will cause a slow down in the processing of
your files. An image for an A4+3mm bleed at 300dpi is absolutely NO
larger than 40MB. View our
All artwork supplied must be based in CMYK unless a spot/pantone
colour is also specified.
If you supply files that are RGB or unspecified spot/pantone colours,
they will be automatically converted to CMYK, which can slightly
change colours as they may appear different from what is seen on
We are well equipped to run five-colour work if required.
It is essential that black text is generated using only the black plate.
Colour Reproduction / Proof Check
We will provide you with a colour proof copy on request, but this is not
an exact colour match.
A 'spot' colour service is provided at an additional cost to check if the
colour is correct.
All images should be 300 dpi, but a minimum of 200 dpi is stipulated.
Any lower resolution will result in a blocky image.
Print materials such as business cards, brochures and flyers require a
minimum of 300 dpi.
Page Size and Bleed
Ensure your artwork is on the correct page size and that there is 3mm bleed around the finished artwork.
Bleed is required to allow for the tolerance of guillotines used in the
finishing/cutting of the job and to eliminate any margin of error.
A 4mm clearance is suggested from trim size for important elements –
text imagery etc. (Example: A4 page:216x303mm trim: 210x297mm)
Downloads of sizes and margins are available.
Standard page sizes
Bleed & Margins
Please make sure all fonts used in the artwork are embedded while
producing your PDF.
For unusual fonts, we recommend converting the text created with this
font into curves, paths or outlines – dependent upon the software
package being used. This prevents us requesting the original font when
we print your job, and improves processing times.
Whilst every effort will be made to inform you of any apparent errors,
we will reproduce the artwork you provide without further proof-reading on our part.
We do not accept responsibility for any inaccuracies in your artwork.