1. Delivery Information
All prices INCLUDE delivery in Ireland and U.K. We use reputable carriers to deliver all our goods on a next working day basis.
If you require special delivery instructions, or need to ship to anywhere outside Ireland, please contact us to make the appropriate arrangements.
Our carriers aim to deliver on time, however, we cannot be held responsible for failed deliveries or any losses incurred, after goods have left our premises for delivery by a third party. The carriers are fully insured to cover losses but this issue must be addressed with the carrier directly
2. Payment Information
When ordering via our website, payment may be made via credit card, debit card or PayPal.Payment Policy
4. Cancellation Policy
If you wish to cancel a job, please email email@example.com immediately. As all our orders are customised jobs and cannot be resold, please note, there will be a cancellation fee if the order has been plated and or printed. If the order has been printed, it will be billed in full. If the job has been plated, a fee of £50 per plate will apply. If you believe you have been invoiced in error, please email firstname.lastname@example.org within 7 days of receipt of invoice.
5. Proof Approval and Return Policy
All jobs MUST be 'proof approved' before printing, with the exception of business cards. We, Bradley Group UK Ltd, do NOT offer returns because all jobs are printed to customer specifications, have been 'proof approved', and cannot be resold. We do not offer exchanges or refunds. By placing a business card order, you are accepting that the artwork has been approved by you, and we, The Bradley Group, do not accept responsibility for incorrect business cards. If your job is damaged, please advise us within 7 days of receipt, by emailing your sales representative. The job MUST be returned to receive a credit. PLEASE NOTE: We do not accept responsibility for any courier issues, once the job has left our premises. We will not accept LIABILITY for any consequential loss due to late delivery. Short shipments will receive a prorated credit and will not be reprinted.
To enable you to place orders in our Online Shop, a long-term cookie will be set when you access specific pages. These are small text files which remain on your computer. The file is only used to enable you to use certain applications, for example our shopping cart system.
Most browsers will accept cookies by default. You can allow or prohibit temporary and stored cookies separately in your security settings. If you deactivate cookies you may lose access to some features on our site and some web pages may not be displayed correctly.
The information stored in our cookies will never be linked to your personal information (name, address etc.) without your express consent.